Pre-Purchase FAQ

Q: What is DTF?

Direct to Film (DTF) represents a cutting-edge method utilized in crafting T-shirts. DTF facilitates the crafting of vivid, multi-hued designs, seamlessly transferring them onto different garments through a heat press. The Direct To Film Printing process entails applying specialized ink onto a textile-specific film.

Q: What is your TAT (turnaround time)?

For orders submitted by 1 PM PST, turnaround time is same-day. Orders placed after this deadline are fulfilled the following day. Any orders placed after 1 PM on Friday will be processed on the next business day. Should you require an urgent print, please don't hesitate to reach out to us.

Q: What size print do I need for my shirts?

Typical Width

Youth Sizes
Baby Onesie: 5 inches
Toddler: 6 inches
Youth XS, S, M: 6.5-7.5 inches
Youth L,XL: 8-8.5 inches
Youth Pocket: 2-2.5 inches

Adult XS: 8.5 inches
Adult S, M, L: 9-9.5 inches
Adult XL: 10 inches
Adult 2XL+: 11 inches
Adult Pocket: 3.5-4 inches

Q: What format should my file be?

Ensure your file meets these guidelines: it should be a high-resolution transparent PNG, TIFF, PDF, PSD, or AI format. For the best print quality, provide a file with at least 300 DPI resolution. Remember, it's your responsibility to verify the quality of the uploaded file before proceeding.

Q: Do you have an expedited shipping option?

Certainly! We provide various shipping choices, including express and overnight delivery services. When placing your order, you can choose the shipping option that suits your delivery timeframe and preferences best.

Q: What are the pressing instructions?

Here are the straightforward steps for a flawless application:

For 100% Cotton:

  1. Set your heat press to 325°F.
  2. Press for 15 seconds with medium to high pressure.

For 100% Polyester:

  1. Set your heat press to 260°F.
  2. Press for 8 seconds with low to medium pressure.

For Canvas:

  1. Set your heat press to 350°F.
  2. Press for 25 seconds with medium to high pressure.
  3. Let Cool
  4. Press for 5-10 seconds at 350*F then peel

Application Process:

  1. Position the transfer onto the garment.
  2. Cover it with a transfer sheet or parchment paper for optimal results.
  3. Apply heat using a heat press or iron set to the appropriate temperature for your garment type.
  4. Immediately after heating, peel off the transfer while it is still hot. The hot peel method ensures superior results. *note: for canvas do not peel right away, let cool
  5. While optional, a repress is advised. Simply place parchment paper over the transfer again and press with the appropriate heat setting for your garment type.